16 September 2022
This privacy statement explains how Hipertalent collects and uses personal data, and describes the rights you have with respect to your personal data.
In this notice, “Hipertalent,” “our”, “we” or “us” refers to Hipertalent Limited, acting as the controller of your personal data.
Hipertalent processes personal data for a variety of purposes. We collect this personal data directly from you, for example, if you visit hipertalent.com (our Site), if you submit your contact details to receive marketing communications from us, if you submit event-related data to attend Hipertalent events, or submit a job application via the Hipertalent careers website. Alternatively, we process your personal data in the context of providing professional services to your employer or service provider, for example, conducting an audit of your recruitment practices. Finally, we obtain your personal data via publicly available sources, such as LinkedIn. This privacy notice is intended to cover all of the above-mentioned scenarios.
Click on the links in our index to take you to the more detailed information regarding various purposes for which we process personal data:
If you have any questions regarding the processing of your personal data or wish to contact the data protection officer, please contact the Hipertalent team who will direct your query to the appropriate person within the company.
In this privacy notice, “personal data” means any information relating to an individual who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data or an online identifier. Personal data also refers to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of an individual.
It also includes special categories of personal data (special category data) from which we can determine or infer an individual’s
As well as personal data relating to criminal convictions and offenses
You have the following rights in relation to your personal data:
If you have a query or wish to exercise your rights, please speak to the person you usually deal with at Hipertalent or contact the Hipertalent team.
If you are concerned about an alleged breach of privacy law or any other regulation by Hipertalent, you can contact the person you usually deal with at Hipertalent or the Hipertalent company director at Flat 3, 13 Argyll Close, London, SW9 9QL, United Kingdom. Hipertalent will investigate your complaint and give you information about how it will be handled.
You also have the right to complain to the data protection authority in your country, or refer the matter to a court of competent jurisdiction or as specified in any applicable engagement agreement with Hipertalent.
Personal data that we collect about you when you visit our site falls into several categories.
Information that you provide voluntarily
We collect personal data that you provide voluntarily through our site, for example, when completing online forms to contact us, subscribing to a newsletter, using one of our online benchmark tools, subscribing to receive marketing communications from us, participating in surveys or registering for events that we are organising. The information we collect about you include the following:
We do not intentionally collect sensitive category data, unless you provide us with such data. While there may be free text boxes on the site where you are able to enter any information, we do not intend to process sensitive information. You are not required to provide, and should not disclose, sensitive personal information in the free text boxes. If you choose to provide any sensitive personal information in this manner, you acknowledge you consent to the collection and processing of this sensitive information.
If you register on our site, your personal data will be stored in our CRM system . Data of registrants is deleted after an individual has not actively engaged with Hipertalent for 18 months, or sooner if required by law.
If you have opted out of receiving Hipertalent publications, your basic contact details will remain on our opt-out list.
Information that we collect automatically
When you visit our site, we collect certain personal data automatically from your device. Specifically, the data we collect automatically include information, such as your IP address, pixel ID, device type, unique device identification number, browser type, operating system, broad geographic location (e.g., country or city-level location) and other technical information. We also collect information about how your device has interacted with our site, including the pages accessed, current URL, time you visited the site and links clicked. Collecting this information enables us to better understand the visitors who come to our site, where they come from and what content on our site is of interest to them. We use this information for our internal analytics purposes, and to improve the quality and relevance of our site to our visitors. Information will be collected using cookies and similar tracking technology. Note that if the Do Not Track setting in your browser is enabled, Advertising/Targeting cookies will be disabled by default.
Our site uses WordPress Analytics (“Wordpress”) in order to provide reporting, visualisations and analysis of data. WordPress processes the following types of personal data: your IP address (to populate geosegmentation reports and to identify internal Hipertalent and external users accessing our site) and user IDs, email addresses, names and passwords to the extent provided directly by visitors of the site. Your personal data will be processed by WordPress for the following purposes: (i) to capture web metrics about the journey of users within our site (e.g. pages viewed and links clicked); (ii) to analyze and understand overall site traffic information; (iii) to allow us to make informed decisions about our site; and (iv) to authenticate users and permit them to access our site. Hipertalent Limited is the data controller for the purposes of this processing and licenses WordPress.
Our site also uses various social media plugins.
Purposes for which we process your personal data as a visitor to our site are:
Legal grounds for processing personal data of visitors of our site are:
When you engage us to provide you with professional services, we collect and use personal data when we have a valid business reason to do so in connection with those services. For an overview of our services, click here.
In the context of providing professional services to clients, Hipertalent also processes personal data of individuals who are not directly our clients (for example, employees, customers or suppliers of our clients). See the section “Individuals whose personal data we obtain in connection with providing services to our clients ” for additional information.
The majority of the personal data we collect and use to provide our services is supplied voluntarily by (or collected by us from third-party sources at the request of) our clients. Because of this, if you are a client of Hipertalent, then it will generally be obvious to you what personal data we collect and use. This information can include:
We use this information:
In providing consulting services, Hipertalent processes a wide variety of information, including potentially all types of personal data. The scope depends on the service and the sector in which the Hipertalent client is active. For example, providing culture diagnostic services to a bank involves the processing of different types of personal data than helping a client in the pharmaceutical sector build a better employee value proposition.
Examples of personal data categories received or processed by Hipertalent client engagement teams are:
As part of the professional services Hipertalent provides to clients, Hipertalent processes personal data of individuals with whom we do not have a direct (contractual or other) relationship. For example, if we perform a recruitment audit, our engagement team will be required to audit our client’s recruitment operations, which could include personal data in the client’s application tracking system and supplier data.
We seek confirmation from our clients that they have the authority to provide personal data to us in connection with the performance of the services and that any personal data they provide to us has been processed in accordance with applicable law.
Given the diversity of services we provide, we process many categories of personal data such as:
For certain services, we also process special category data. Such data is collected intentionally and will be used only where necessary in connection with the provision of the service for which the data was collected, such as identifying ways to diversify the candidate pool available to the client.
Legal grounds for processing personal data of individuals whose personal data we obtain in connection with providing services to our clients are:
We process personal data about contacts (former, existing and potential clients and individuals employed by, or associated with, such clients and other business contacts, such as alumni, consultants, regulators and journalists) in our CRM systems. These CRM systems support the marketing operations of Hipertalent. Contacts in our CRM systems will be sent Hipertalent Thought Leadership materials, newsletters, marketing materials, learning opportunities, surveys and invitations to events.
In our CRM systems, we process the following categories of personal data:
We do not intentionally collect sensitive category data, unless you provide us with such data (for example, special dietary requirements which reveal your religious affiliation or any food allergies), if you attend one of our events.
Data of business contacts who have not been actively engaged with Hipertalent in the past 18 months will be deleted from our CRM systems. If you have opted out of receiving future Hipertalent publications, your basic contact details will remain on our opt-out list.
Legal grounds for processing personal data of business contacts are:
We process personal data about participants in Hipertalent meetings, conferences, events and learning sessions (events). We use various applications to manage event registration processes, which applications will contain their own privacy notices explaining why and how personal data is collected and processed by these applications. We encourage participants to refer to the privacy notices available on those applications.
As part of our event management processes, we process the following personal data (but only to the extent required for a specific event):
We do not intentionally collect sensitive category data, unless you provide us with such data (for example, special dietary requirements which reveal your religious affiliation or any food allergies or other data relating to your health necessary to provide support to participants, if needed, for example, if a wheelchair will be required).
Attendees of Hipertalent events hosted at external venues are required to bring a photo ID for identification purposes to safeguard our people, assets and information, and to prevent unauthorized people gaining access to off-site Hipertalent events.
Hipertalent is allowed to take photographs and make audio or video recordings in public areas of the Hipertalent events. We use such media in our marketing materials. Images and voices of attendees will be recorded. Recordings will be edited, copied, exhibited, published or distributed.
Legal grounds for processing personal data of participants are:
Hipertalent uses various social media platforms, for example, for marketing or recruitment purposes. We use social media to provide you with easy access to relevant information regarding events we organise, and to promote our services and brand.
While Hipertalent will be responsible for the content it publishes using social media platforms, Hipertalent will not be responsible for managing the social media platforms (such as creating user statistics or placing cookies). When using these social media platforms, you are obliged to adhere to the legal and privacy terms imposed by the social media platform providers. Such providers collect personal data about you, including statistical and analytical data regarding your use of the social media platforms, such as an overview of pages you have accessed, “likes,” recent visits, posts you publish or find interesting. If you require access to such data or want to invoke one of your other rights (such as the right to object to the processing of your data), you should contact the social media platform provider. Some social media providers provide Hipertalent with aggregate data relevant for our pages, such as the amount of “likes” triggered by our content or the amount of posts, visitors to our sites, photos that are downloaded or links that are clicked.
On our site, we implement so-called social media plugins. When you visit a page that displays one or more of such buttons, your browser will establish a direct connection to the relevant social network server and load the button from there. At the same time, the social media provider will know that the respective page on our site has been visited. We have no influence on the data that the social media providers collect on the basis of the buttons. If you wish to prevent this, please log out of your social media accounts before visiting our website. Social media providers set cookies as well, unless you have disabled the acceptance and storage of cookies in your browser settings.
Our site uses plugins from YouTube, which is operated by Google.
If you visit one of our pages featuring a YouTube plugin, it is a connection to the YouTube servers. Here, the YouTube server is informed about which pages you have visited.
If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. If you are not yet logged in, clicking a YouTube button will show you the YouTube login page for you to enter your login credentials.
LinkedIn Lead Gen Forms
Hipertalent uses LinkedIn Lead Gen Forms for Hipertalent sponsored content, and sponsored LinkedIn InMails for recruitment and marketing campaigns. Once LinkedIn members click on a Hipertalent advertisement, they will see a form that is pre-filled with information from their LinkedIn profile, such as their name, contact information, company name, seniority, job title and location. As soon as a LinkedIn member submits a lead form, they will be connected to Hipertalent.
Our site uses the Google Maps map service via an application programming interface (API).
To use Google Maps, it is necessary to save your IP address. This information is generally translated to a Google server in the United States and stored there. We have no influence on this data transfer.
Legal grounds for processing personal data of visitors to our social media pages, and the use of social media plugins and tools are:
Hipertalent uses a variety of tools to maintain the security of our IT infrastructure, including our email facilities. Examples of such tools are:
If you correspond via email with a Hipertalent recipient, your emails will be scanned by the tools Hipertalent operates to maintain the security of its IT infrastructure, which could result in content being read by authorised Hipertalent persons other than the intended recipient.
Legal grounds for processing personal data of individuals who correspond with Hipertalent via email:
We collect information from and about candidates in connection with available employment opportunities at Hipertalent. The information that we collect, the manner in which it is used, and the timing in which it is gathered varies depending on the country in which you apply. As general matter, the data we collect regarding our job applicants includes resumes or CVs, identification documents, academic records, work history, employment information and references.
We use your personal data to match your skills, experience and education with specific roles offered by Hipertalent. This information is passed to the relevant hiring managers and persons involved in the recruitment process to decide whether to invite you for an interview. Hipertalent will collect further information if you are invited to the interview (or equivalent) stage and onward. Such information includes interview notes, assessment results, feedback and offer details.
In connection with our recruitment activities including applications and onboarding, we also collect special category data from candidates where we have an employment law obligation to do so. This information is relevant to their future working environment at Hipertalent or the future provision of employment benefits, or with the individual’s explicit consent, where collecting such information is permitted by law. For example, where allowed under applicable law, we will collect information about an individual’s disabilities in order to analyse the diversity of our workforce. Once onboarded, an individual’s provision of information regarding disabilities will also be used to provide a suitable working environment. We will also need to conduct criminal background checks for certain candidates to assess their eligibility to work at Hipertalent or for Hipertalent clients. In certain countries, we will also ask candidates to provide diversity information about their race and ethnicity, and sexual orientation for diversity monitoring purposes, although the provision of this information will be entirely voluntary. However, where a candidate does not voluntarily provide such information, we could be required by law to make our own assessment of such criteria.
Our recruitment tools and websites contain their own privacy notices explaining why and how personal data is collected and processed by those applications. We encourage individuals using our recruitment tools and websites to refer to the privacy notices available on those tools and websites.
Depending on the country in which you apply, Hipertalent collects personal data about candidates (“you”) from the following sources:
Legal grounds for processing personal data of our job applicants are:
We process personal data about our suppliers (including subcontractors, and individuals associated with our suppliers and contractors) in order to manage our relationship and contract, and to receive services from our suppliers.
The personal data we process is generally limited to contact information (name, name of employer, phone, email and other contact details) and financial information (payment-related information).
In addition, we also use data about our suppliers to check whether we have a conflict of interest. Before we take on a new supplier, we also carry out background checks required by law or regulation, for example, adverse media, bribery and corruption, and other financial crime checks.
Legal grounds for processing personal data of our suppliers are:
EY protects the confidentiality and security of information it obtains in the course of its business. Access to such information is limited, and policies and procedures are in place that are designed to safeguard the information from loss, misuse and improper disclosure. Additional information regarding our approach to data protection and information security is available in our Protecting your data (pdf).
We transfer or disclose the personal data we collect to external support providers (and their subsidiaries and affiliates) who are engaged by us to support our internal ancillary processes. For example, we engage support providers to provide (a) accounting, finance and billing support; (b) web hosting, data storage, analytics; and (d) conflict checking, risk management and quality reviews.
It is our policy to only use third-party support providers that are bound to maintain appropriate levels of data protection, security and confidentiality, and that comply with any applicable legal requirements for transferring personal data outside the jurisdiction in which it was originally collected. For data collected in the EEA or which relates to data subjects in the EEA, Hipertalent requires an appropriate transfer mechanism as necessary to comply with applicable law.
Hipertalent discloses your personal data:
We would like to draw particular attention to the fact that in certain jurisdictions, Hipertalent has a legal obligation to report suspicious transactions and other activity to relevant regulatory authorities under anti-money laundering, terrorist financing, insider dealing or related legislation. Hipertalent also reports suspected criminal activity to the police and other law enforcement bodies. We are not always permitted by the law to inform you about this in advance of the disclosure, or at all.
Third-party recipients of personal data include:
Hipertalent protects the confidentiality and security of information it obtains in the course of its business. Access to such information is limited, and policies and procedures are in place that are designed to safeguard the information from loss, misuse and improper disclosure. Additional information regarding our approach to data protection and information security is available upon request.
We maintain the accuracy and completeness of the personal data we hold. It is important that you inform us of any updates to your contact details or other personal data so that we have the most up-to-date information about you. Please contact the person you usually deal with at Hipertalent. You can also contact us here.
Our policy is to retain personal data only for as long as it is needed for the purposes described in the section “Purposes for which we process personal data.” Note that retention periods vary in different jurisdictions and are set in accordance with local regulatory and professional retention requirements.
In order to meet our professional and legal requirements, to establish, exercise or defend our legal rights, and for archiving and historical purposes we need to retain information for significant periods of time.
Our Site is not intended for use by minors under the age of sixteen (16) years. Hipertalent does not knowingly collect, disclose, or sell the personal data of minors under 16 years of age. If you are under 16 years old, please do not provide any personal data even if prompted to do so. If you believe that you have inadvertently provided personal data, please ask your parent(s) or legal guardian(s) to notify us and we will delete your personal data.
We will occasionally update this privacy statement to reflect changes in our practices and services. When we post changes to this privacy statement, we will revise the “last updated” date at the top of this privacy statement. If we make any material changes in the way we collect, use, and share personal data, we will notify you by prominently posting notice of the changes on the website. We recommend that you check this page from time to time to inform yourself of any changes in this privacy statement.